Retailers will have to shift away from or reimagine high-touch services (Retail Dive)
Some examples, like basketball courts and soccer fields in athletics shops, are geared toward giving customers a better way to test out the products they might want to buy, while others, like Lululemon's newest concept, are intended to build community around the brand through activities like workout classes, group meditations and scheduled events. […]
Fri, Jun 12, 2020 at 6:14 PM