IoT proves its value in driving customer experience and operational efficiency (DSToday)
Many retailers still don't realize the value of IoT and may harbor a skewered view of cost and deployment, said Steve Hornyak, CEO of Trax Americas. "Many retailers see IoT and AI as providing additional 'deeper' information but the reality is they are already drowning in data and do not need more," Hornyak told Retail Customer Experience in an email interview. […]
Tue, May 9, 2017 at 5:38 AM