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16:9: A classic case of what happens when you cannot instantly update your digital sign messages

One of the arguments I have been making in the last year or so about COVID and digital signage is how the pandemic really reinforced how valuable instantly or easily updated messaging was to retailers, restaurant operators and venue managers. Here’s a classic case of what happens when you don’t have it – from a Bojangles in Charlotte, as spotted on Reddit. […]

sixteen-nine.net
Mon, Aug 30, 2021 at 9:36 AM

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16:9: McDonald’s Sued Over Use Of AI In Drive-Thru Lanes

QSR giant McDonald’s is being sued in its home state over its use of AI-driven recognition technologies in the drive-thru lane, with the court file citing invasion of privacy. The customer is arguing that McDonald’s company violated the Illinois Biometric Information Privacy Act by not getting prior approval before using voice recognition technology in the drive-thru ordering process. […]

sixteen-nine.net
Sun, Jun 13, 2021 at 2:50 PM

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