Fortune: Starbucks to add video screens to 2,400 of its drive-throughs
Starbucks will be adding video screens to 2,400 of its drive-through lanes in the U.S. The process will happen over the next 12 months. Such screens are standard at drive-through lanes of many fast-food chains, such as McDonalds MCD -0.62% , Burger King QSR 0.29% , and Sonic—but the Starbucks screens will have a twist: customers will see their barista’s face when they relay their order. […]
Tue, Oct 20, 2015 at 4:10 PM