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16:9: The Digital QSR Future Is Now … But Ya Gotta Like Quinoa

A new San Francisco eatery called Eatsa has gone as far as I have ever seen integrating digital into its customer experience – actually removing visible staffing from the mix. Ordering is all done by tablets, payment is all by plastic, a big video wall promotes the overall product and lets customers know order status, and transparent LCDs double as doors to cubbies where you food arrives. […]

sixteen-nine.net
Mon, Aug 31, 2015 at 2:43 PM

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