16:9: McDonald’s Sued Over Use Of AI In Drive-Thru Lanes
QSR giant McDonald’s is being sued in its home state over its use of AI-driven recognition technologies in the drive-thru lane, with the court file citing invasion of privacy. The customer is arguing that McDonald’s company violated the Illinois Biometric Information Privacy Act by not getting prior approval before using voice recognition technology in the drive-thru ordering process. […]
Sun, Jun 13, 2021 at 2:50 PM